- Number of tours
- 283
- Age Range
- 5-99
- Number of reviews
- 5,777
- Response rate
- 88%
- Response time
- within 1 day
Collette Reviews (5,777)
Write a review- JB
Jennifer
Written on March 30th, 2025From the time we booked to our trip to the airport for our return home, Colette was amazing. Having never been to Italy, we wanted to see a lot. The Italian vis…Read moreCollette commented on this review
Thank you for submitting your feedback regarding your Italian Vistas program. We are happy you enjoyed the services provided by your Collette Tour Manager. We hope to have the opportunity in welcoming you again on a future Collette tour! Sincerely, Collette's Traveler Relations Team - EJ
Elena
Written on March 11th, 2025We really enjoyed this country, the people, the vegetation, the animals, the food but especially our tour guide Rafa Calvo and our driver Julio, they are the be…Read moreCollette commented on this reviewThank you for submitting your feedback regarding your Tropical Costa Rica program. We are happy you enjoyed the services provided by your Collette tour manager and driver. We hope to have the opportunity in welcoming you again on a future Collette tour! Sincerely, Collette's Traveler Relations Team - PG
Paul
Written on January 28th, 2025I called Collete tours, I was told I did not need an appointment, I could just walk in and meet with a travel agent. I drove from Middleboro to Pawtucket to f…Read moreCollette commented on this reviewHello Mr. Giorgio, Thank you for your review. We apologize for the inconvenience you experienced. Please feel free to contact us at 800.832.4656, where one of our client care agents will be happy to assist you. Alternatively, you can visit gocollette.com to explore our tours, pricing, and departure dates. Sincerely, Collette's Traveler Relations Team - JS
Joseph
Written on December 18th, 2024Our 9 day London to Paris tour in August (August 14-August 22nd) was disappointing and uneventful with a significant departure disruption. Overall Collette Tou…Read moreCollette commented on this reviewThank you for taking the time to complete your review regarding the London & Paris tour. All feedback is encouraged as it allows us the opportunity to identify areas of concern and strive to make the necessary enhancements. Our records show that you have been in contact with our Traveler Relations Team who has been assisting you with your concerns. We appreciate your continued engagement, and we look forward to resolving any outstanding issues. Sincerely, Collette's Traveler Relations Team - A
William
Written on October 30th, 2024Our tour guide Samantha was very knowledgeable and went above and beyond daily. The tour was divided into 4 unique segments, each with their own exciting aspec…Read more - A
Timothy
Written on October 30th, 2024The tour, guide, inclusions, content were a 5 star, dealing with your airfare dept was horrible and was a one star - A
Brenda
Written on October 30th, 2024Everything was fantastic! Animals, accommodations, food, etc - A
Donald
Written on October 30th, 2024The best tour manager ever. Very attentive to everyone’s needs. Extremely knowledgeable and made us feel comfortable and safe - A
Jack
Wonders of Thailand Discovering Ancient Wonders and Natural Beauty from Bangkok to Phuket (2024)
Written on October 30th, 2024Mr. O was excellent! Best Tour Manager ever! - A
Margaret
Wonders of Thailand Discovering Ancient Wonders and Natural Beauty from Bangkok to Phuket (2024)
Written on October 30th, 2024Skip Jim Thompson excursion. Not as much of Bangkok and add Phi Phi Islands to replace a day of free time in Bangkok. Favorite? All of it! Loved the elephant s…Read more
Collette Tours
Italian Vistas (Rome to Stresa) (2025)
Canadian Rockies & Glacier National Park
Iceland’s Midnight Sun: Glaciers, Geysers, and the Golden Circle (2025)
Best of Eastern Canadian Cities featuring Niagara Falls, Ottawa, Quebec City & Montreal (Toronto, ON to Montreal, QC) (2025)
National Parks of America (Scottsdale, AZ to Rapid City, SD) (2025)
The Plains of Africa Kenya Wildlife Safari (Nairobi to Amboseli) (2025)
America's Cowboy Country (Rapid City, SD to Jackson, WY) (2025)
Shades of Ireland featuring Northern Ireland (Dublin to Belfast) (2025)
Top Deals
Exploring the Alpine Countries Austria - Germany - Switzerland (Vienna to Lucerne) (2025)
Portugal and Its Islands featuring Lisbon, Azores & Madeira Islands (2025)
Southern Italy & Sicily featuring Taormina, Matera and the Amalfi Coast (Palermo to Rome) (2025)
Wonders of Thailand Discovering Ancient Wonders and Natural Beauty from Bangkok to Phuket
Collette Destinations
Collette Videos
About Collette
Since 1918, Collette has earned a global reputation as a travel company that offers extraordinary experiences, unsurpassed guest service and a wide appeal.
Traveling with Collette comes with benefits that take the guided travel experience to another level. Our inclusive tours offer you more value for your money while also ensuring that each element adheres to our exacting standards. With a focus on service and quality, we give you more of what makes travel special.
Collette’s diverse travel collection features comprehensive land tours, river cruises, rail journeys, small group tours, city stays and a variety of travel styles and tour types to meet every traveler’s needs. We seamlessly handle the details - all our guests need to do is enjoy the journey.
Collette gives back to children in our local communities and around the world through our non-profit organization Collette Cares. With a focus on hunger and education and a robust volunteer program, we aim to make the world we travel a better place. Through volunteerism and grant support, we strive to make a better world – starting right in our own communities.
Why Collette
More Peace of Mind
Every moment of your travel experience is important to us. Whether it’s helping you select a destination, taking you to and from the airport, offering the security of our unrivaled Travel Protection plan or 24-7 support, we are there for you every step of the way.
More Expertise
Backed by nearly a century of experience, Collette (a family-owned and award-winning leader in travel) is proud to show you the world. Our passionate tour design team travels the globe, creating new experiences and staying ahead of the latest travel trends. Plus, with a professional Tour Manager at your service and local guides by your side you'll never miss a thing.
More On Tour
Our commitment to exceeding expectations begins with including more iconic must-see’s and cultural inclusions that deliver a deeper experience. And that's just the beginning. We also include more meals in local restaurants and more menu choices. Add in carefully selected 4-star accommodations and the stage is set for a truly amazing journey.
More Flexibility
Every traveler is different. From pre and post nights in the world’s greatest cities, to tour extensions to built-in free time in your destination, you can make every trip your own. With more customization choices, and optional excursions, every moment feels like your own personal adventure.
Collette History & Story
History
Back in 1918, when Jack Collette started the company, the first tour to ever run was made up of a jitney bus of travelers that left Boston, Massachusetts headed for Florida. This three-week adventure cost just $61.50! At that time few could have foreseen that nearly 100 years later, that same company would be taking guests from around the world to all seven continents.
Today
Collette is now a global company. With offices in the United States, Canada, Australia, and the United Kingdom, its team of dedicated experts can cater to the tastes of distinct groups of travelers. Collette's diverse travel collection features comprehensive land tours, river cruises, rail journeys, small group tours, city stays, and a variety of travel styles and tour types to meet every traveler's needs. We seamlessly handle the details - all our guests need to do is enjoy the journey.
Awards
Collette has been honored with Travel Weekly's 21st annual Readers' Choice Awards (RCAs) on December 13, 2023. Collette was thrilled to take home two awards at the RCAs this year: Best Tour Operator for the US and Best Tour Operator for Canada.
Sustainability
We’re proud of our long legacy of giving back, especially to our local communities. Today, we are driving that legacy forward by continuing to be more responsible across four focus areas: People, Community, Planet, and Travel.
People: Our employees are at the heart of our responsibility platform; pushing for change, creating priorities, and generously giving their time to support programs and initiatives.
Community: We seek to support our local communities and those across the world through grants and initiatives that focus on ending hunger and improving education outcomes, especially among children
Planet: Because our industry relies heavily on fossil fuels and contributes to global climate change, we feel it is important for us as a company to address our impact on the environment.
Travel: We want to make responsible decisions when it comes to traveling to destinations across the world. This includes supporting and promoting local culture, heritage, and economies.
These are the initiatives that this operator has in place to make your adventure more sustainable:
Sustainability Programs
- Invests a percentage of revenue back into community projects or sustainability projects
- We host community-building or sustainability projects for tour-goers to partake in
Reducing Carbon Emissions
- Has a program in place and are working towards becoming fully carbon neutral
Supporting Destinations and Local Communities
- Hires local guides
- Brings our passengers to locally run restaurants & businesses
Animal Welfare
- Does not offer any tours that include elephant riding
- Does not offer any tours that use animals for entertainment
- We avoid places that sell/eat parts of endangered animals on tour
Company Culture
- Hosts community-building or sustainability projects for staff to partake in
- Educates people about sustainability through our marketing
Questions & Answers
How can I plan for shore landings?
Special clothing is required for the shore landings (Antarctica, Galapagos); please refer to your predeparture documents for important details.
Are attractions always available?
Access to some attractions or Collette Foundation sites may be affected by the observance of holidays, weather conditions or other circumstances. As a result, the days and order of sightseeing may change to best utilize your time on tour. Boat rides are weather permitting. Some attractions may not be available during the "off-season" months. When attractions are unavailable, other similar attractions will be substituted. Wildlife sightings are not guaranteed.
When can I check into my hotel?
Normal check-in time is late afternoon in most locations. Due to early arrival times into some cities, rooms may not always be available for immediate check-in.
What is the difference between a twin room and a double room?
In certain countries, hotel rooms tend to be smaller than U.S. standard accommodations. A double room is designed to accommodate two people, but may not have two separate beds. A twin-bedded room has two separate beds of any size, and is the type most commonly utilized.
How can I be best prepared for the pacing and physical requirements on a Collette tour?
Tour pacing varies by itinerary, and each destination's sightseeing and activities are unique. Pacing is subject to personal interpretation. At Collette, we do include the best a destination has to offer, enhancing your overall tour experience. For overnight pacing of a tour, please refer to the "Accommodations" section on each tour page and on the tour map. These describe the number of nights you will stay in each hotel during your tour. The day-by-day descriptions will provide additional detail about the number of activities included in each day. The Tour Activity Level Ranking is featured on each tour itinerary in a circle. The definition of each activity level is listed here. If you have additional questions regarding a specific tour, please inquire at time of reservation. For your comfort, we recommend packing comfortable walking shoes so you can fully enjoy every aspect of your tour. Level 1: At a very leisurely pace, this tour involves minimal physical activity, such as climbing some stairs, boarding a motorcoach, and walking from the hotel reception area to hotel rooms and dining areas. Level 2: This tour requires average physical activity. You should be in good health, able to climb stairs and walk reasonable distances, possibly over uneven ground and cobblestoned streets. Level 3: This tour includes moderate physical activity. The itinerary blends some longer days with shorter days and more leisure time. Walking tours, as well as walking slightly longer distances, up stairs or on uneven walking surfaces should be expected. Level 4: To truly experience the program and destination, you need to be able to participate in physical activities such as longer walking tours, walking over uneven terrain, climbing stairs and periods of standing. Some of the touring days may be longer, with select included activities occurring later in the evening. Level 5: This tour is very active, requiring participants to be physically fit to fully enjoy all the experiences. This itinerary has more strenuous activities which may include such things as: extensive walking tours, transfers over uneven and dusty terrain, high altitudes, early morning departures, late night activities, or extreme temperatures. All conditions do not apply to all days, so please read the itinerary carefully and speak to one of our travel counselors to determine if this tour is right for you. We recommend this program to individuals who are physically fit. Unfortunately, this tour is not appropriate for individuals who use either walkers or wheelchairs. If this trip is not ideally suited for you, our travel counselors can help determine the perfect trip for you.
Where do I meet my Tour Manager?
Your tour will begin at your first hotel. The Tour Manager will make contact with you at the hotel and will provide details relating to your tour. The hotel's address and phone number will be included in your documents.
Is there a lot of walking on tour?
We pride ourselves on bringing travelers the very best experiences a destination offers. Our itineraries include many activities and may consist of walking on uneven terrain or significant walking at times. Some of the most unique sightseeing can mean accessing locations that restrict motorcoaches, especially in historic areas. Some hotels/lodges in remote locations may not have elevators. For your comfort, we recommend bringing walking shoes.
Can children travel on a Collette tour?
Children over the age of 5 may travel on a Collette tour accompanied by an adult. Child land rates are valid for ages 5-12, sharing a room with two full-paying adults.
Contact our Travel Experts
+64 4888 0182
24/7 Support
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!