- Number of tours
- 78
- Age Range
- 4-80
- Number of reviews
- 83
- Response rate
- 100%
- Response time
- 7 hours
GUIDEcuador Travel Reviews (83)
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Cilian
Written on April 22nd, 2025This was my first guided tour in Latin America, and I feel like I hit the jackpot. Our guides shared insights into history and was attentive to our needs. Our t…Read more - TT
Tara
Written on March 27th, 2025The itinerary was great. Most of the guides were good. But if things get messed up (our flight off the islands was cancelled) GUIDEcuador will leave you hanging…Read moreGUIDEcuador Travel commented on this review
Dear Tara, Thank you for sharing your good moments while on tour. We understand it could be frustrating of flight cancelations, honestly is the first time in Galapagos that a flight is cancelled, so even Avianca was lost in giving solutions to us as operator and to you as a client. We got the issue when you contacted us , immediate our team contacted Avianca and it supposed to be a delay as they said . Off course situations like this are out of our control since that airline manage flights and Galapagos is control by 2 airlines. We tried to find other flight or other option but nothing besides of what Avianca promised for next day. We know that it took even longer than expected to fly back to Quito and it cost an extra expense in your international fly home but we always were in communication with you. We hope you come back to Latin America and see other awesome places Regards Gudie Team 
Dr.
Written on February 23rd, 2025What a wonderful trip!!! As an older solo traveler and the only one on the trip, I was truly treated like a VIP. The guides, the communication from the home off…Read moreGUIDEcuador Travel commented on this reviewDear Sandra, Thank you very much for all your words , it help us to grow! so now you have a friend ready to assist you on your next trip to Latin America. Sincerely, Alejandro CEO Guide Team- BZ
Bora
Written on January 18th, 2025Some interesting things to see but it is a little too much effort for itGUIDEcuador Travel commented on this reviewHello Bora! Your feedback is important to us so we can improve on the details We understand that there were some things you didn't agree with, but the program specified the included services and visits. Its was an express program of Mexico in 6 days, we tried to make sure you experienced as many attractions as possible within that time. That's why we thought everything was in line with what was agreed upon, as detailed in the voucher we sent. Thank you for sharing your experience!! Edward
Written on December 19th, 2024Had a great time. Tours were a lot of fun.GUIDEcuador Travel commented on this reviewHello Edward, Thank you for your review, we are happy to know about your great time with our staff. We will look forward to see you back in Latin America. Regards Guide TeamMilenka
Written on November 6th, 2024The Best of Colombia 11 Days is not to be missed. Couldn't have been happier with the destinations that are included, the hotels were excellent, and the food wa…Read moreGUIDEcuador Travel commented on this reviewHello Milenka & Greg, Thank you very much for all your words, we are happy to know that you enjoyed the entire tour with us. Your comments are very important in order to confirm that all of our team is doing a great job, we hope to see you back in Latin America soon. Regards Guide Teamchuan ann
Written on November 4th, 2024I am extremely disappointed with the tour operator GUIDEcuador Travel. They adverised that the tour starts and ends in Bogota, but it actually ends in Santa Mar…Read moreGUIDEcuador Travel commented on this reviewAs we expected from you! The program was all clear on detail on Day 11 regarding your major concern (return to Bogota from santa marta). We explained several times about it even before the starting of the trip, but kept insisting and try claiming several not included services (free late check out on las day and entrance fees) As we mentioned after this misunderstanding situation, we gave you entrance fees in order to make you feel more comfortable and be clear that it was our curtesy. From our end we made all efforts to provide the best experience to our clients as you noticed in the entire trip (all of our guides mentioned that you enjoy the trip a lot) We clearly understand how important is to make guest happy and we took this particular case special to make us re-check all programs again in order to be more clear about some tour information. Safe travels- AQ
Alana
Written on September 27th, 2024Great insight. Alejandro, our guide, was brilliant and took us on a comprehensive 8 days tour. We packed a lot in: traveling by his private car, too. We highly …Read moreGUIDEcuador Travel commented on this reviewHello Alana, Thank you for all your words , we apreciate you took a moment to review our program , Alejandro is also happy to know you guys had a great time on tour. As now you know we are your friends and ready to assist you next time in Latin America. Saludos - LT
Lachlan
Written on September 26th, 2024Perfect 11 Days Trip in Colombia, My partner and I spent almost 2 weeks in Colombia. We visited Bogota and surroundings then travelled to the coffee land area …Read moreGUIDEcuador Travel commented on this reviewDear Lachlan, Thank you for all your feedback , we are happy to hear that your time in Colombia with us was awesome. We look forward to assist you again in Latin America. Saludos Amigos Giulia
Written on September 26th, 2024Words cannot describe accurately how amazing this trip was for both of us. The activities were well planned out, the accommodation extremely comfortable, we pa…Read moreGUIDEcuador Travel commented on this reviewHello Giulia, thank you for comments , we are happy to know you enjoyed the Jungle Tour with us! We will look forward to assist you if you come back to Latin America. Cheers Guidecuador Team
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