A 10-Day Adventure in Peru and Brazil: From Machu Picchu to Rio de Janeiro

Customer Reviews

• Kelvin

  · January 26th, 2025
  We just returned last week from a Wanderful 21 days in South America. Wendy, Rose, Lily et al did a great job with arranging everything, including some customization – adding São Paulo to the start of our trip and a few extra days in Rio onto the end of our trip. Most of the hotels were great and the day trips we had were with reputable local providers. We didn’t have much time to plan, so really appreciated having everything organized for us. Communication was great - having just done a similar tour across Australia a few months ago with a different company, Wanderful was much better with handling logistics for us. There are a few things I would have done differently with the extra time we had - perhaps researching Machu Picchu in advance (there are different circuits that limit where you can go), an extra day or two in Cusco so we could fit in rainbow mountain and an extra day or two in Buenos Aires so we could have done a day trip to Montevideo. We did have a free day in Iguaçu, so we were able to fit in a day trip to Paraguay ourselves. When we did have issues with tour operators, Wanderful were quick to assist and I can’t stress how great that was. I do wish that bookings had been handled a bit further in advance - we only received our detailed itinerary a few days before our trip which I would have preferred at least 10 days prior. I think the only mistake they seemed to make was requesting single beds when they booked our accommodation. They did try to rectify this after the fact, which worked at some of the hotels, so I haven’t let this affect my rating of their service.
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• Muhammad

  · December 5th, 2023
  Communication: The communication exceeded my expectations, starting from the initial contact. The team was consistently available 24/7 to address any queries, or assistance needed, tailoring their responses according to my interests. Transfers: The transfers were well-organised with local agents. However, I suggest considering starting the tour either from Rio de Janeiro and ending in Cancun, or vice versa, to minimise the number of flight transfers to Lima, Peru. The multiple transfers to Lima, such as Lima to Cusco, Cusco to Lima, Lima to Rio, Rio to Lima, and Lima to Cancun, proved somewhat cumbersome. Tours: Overall, the tours were very good. However, I have some feedback regarding the Cancun Sightseeing Tour. There seemed to be an excessive emphasis on encouraging purchases of souvenirs or services from the Mayan community. Additionally, the introduction to the Mayan community felt like an attempt to extract money from tourists in exchange for an 'authentic' local experience. For instance, after the Mayan welcome introduction, we were directed to a souvenir store to purchase items, followed by a chocolate introduction and photo opportunities with tips. I hope that future tours will place less emphasis on such purchases, and instead go directly to Chichén Itzá and Cenote. Hotels: The hotel accommodations were excellent, strategically located in the city center, facilitating easy movement to and from the hotel. Value for money: As a solo traveler, I compared this tour with others, and it turned out to be the most value for money option.
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• Nilesh

  · April 28th, 2023
  Communication – Well above expectation. Communication was excellent from the start. Erica and the team were available 24/7 for all questions, queries and help needed. Tours and transfers – Well organized except for some minor miscommunication with local agents. Tours were very good. Hotels – Mixed. Hotels in Cancun and Cusco were excellent. The hotel in Lima had AC issues and kept changing my room. Was below expectation. Hotel in Rio was well below expectation. I have been in budget hotels which are far better than the one in Rio. Having paid approx. AUD9500 (around AUD800 per day) I was not expecting a hotel such bad of this quality. I did not request for a change in hotel as it’s a hassle to keep switching hotels when you are in a city for a very few days. Agent agreed to reimburse one day fee of the hotel in Rio. Value for money – As a solo traveler I booked this tour to travel with other like-minded people, but I was the only one on the tour. While the tour was very good, I felt these countries were not the safest to travel solo and I would have preferred travelling with a group. If you don’t have an issue travelling solo, then I would recommend this tour. Trust that Erica and team will note my comments on the hotels which needs improvement.
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